![]() Just upload the log file to the cloud and generate the link and share that link with us for further investigation. If it still doesn't help,would you mind collecting the Adobe CC logs ,crash logs and share them via any cloud storage. You may download the patch manually from the link and see if that works.Īs you have already tried resetting the preferences, with no luck, please try to create a new test user profile with full admin rights or enable the root account in MAC and try using the application there and check. Have you started experiencing this issue after the recent Acrobat update? What is the version of the Acrobat DC you are using? To check the version please go through the help page and make sure you have the application updated to the recent version x. Hi you are doing well and sorry to hear that. ![]()
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